BOOKING POLICY AND

CANCELLATION POLICY

BOOKING POLICY - WHEN WE ARE CONTACTED BY A CLIENT WHO WISHES TO BOOK A TOUR; WE PLACE THEIR NAME, ADDRESS, AND PHONE NUMBER IN OUR BOOK UNDER THE TOUR THEY ARE BOOKING.

DEPOSIT POLICY (ONE DAY TOUR) - A DEPOSIT OF 1/2 THE TOTAL OF THE TOUR IS DUE IN OUR OFFICE WITHIN 7 DAYS OF THE BOOKING DATE.  THE BALANCE OF THE TOUR IS DUE NO LATER THAN 2 WEEKS PRIOR TO THE DEPARTURE DATE OF THE TOUR UNLESS OTHERWISE LISTED ON THE ITINERARY.  THERE ARE NO SEAT ASSIGNMENTS ON A ONE DAY TOUR.

DEPOSIT POLICY (OVERNIGHT TOUR) - A DEPOSIT OF $50.00 PER PERSON IS DUE IN OUR OFFICE WITHIN 7 DAYS OF THE BOOKING DATE UNLESS OTHERWISE LISTED ON THE ITINERARY.  THE BALANCE IS DUE NO LATER THAN 45 DAYS PRIOR TO THE DEPARTURE DATE OF THE TOUR UNLESS OTHERWISE LISTED ON THE ITINERARY.  THE SEAT ASSIGNMENTS ARE GIVEN AT TIME OF DEPOSIT ON AN OVERNIGHT TOUR.

CANCELLATION POLICY ON ONE DAY BUS TOURS - IF YOU CANCEL A TOUR 15 DAYS BEFORE THE TRIP DATE, YOU WILL RECEIVE A REFUND OF YOUR PAYMENT, LESS ANY EXPENSE WE INCUR (SUCH AS TICKETS, MEALS, ADMISSIONS, ETC...).  IF YOU CANCEL A TOUR 14 DAYS OR LESS BEFORE THE TRIP DATE (OR NO SHOWS) YOU WILL LOSE ALL MONEY PAID.

CANCELLATION POLICY ON OVERNIGHT BUS TOURS - IF YOU CANCEL A TOUR 45 DAYS PRIOR TO THE DEPARTURE DATE, YOU WILL RECEIVE A FULL REFUND LESS AND EXPENSES INCURRED (SUCH AS LODGING, TICKETS, MEALS, ADMISSIONS, ETC...).  UNLESS STATED OTHERWISE ON THE ITINERARY.  IF YOU CANCEL A TOUR 30 TO 44 DAYS PRIOR TO THE DEPARTURE DATE, YOU WILL BE CHARGED A PENALTY OF 50% OF THE TOTAL PRICE.  UNLESS STATED OTHERWISE ON THE ITINERARY.  IF YOU CANCEL 29 DAYS OR LESS PRIOR TO THE DEPARTURE , NO REFUND WILL BE ISSUED FOR THE TOUR.

CANCELLATION INSURANCE IS AVAILABLE UPON REQUEST AT ANY OF OUR OFFICES.